Get In Touch
Have a question or just want to get in touch? Message our team below!
Send a Message
Frequently Asked
How does my company benfit from a IT Support plan?
IT Support plans should include pre-arranged pricing for services, like Emergency IT Support. Without pre-arranged pricing, you may be required to pay large fees for immediate help restoring your services.
What kind of IT Support does my company need?
Not all IT Support plans are the same just like no two companies are the same. IT-Greenville however will be happy to custom design an IT Support plan that works for your company’s needs and budget.
Can IT-Greenville help link my internal office systems togther?
Yes, where possible IT-Greenville can merge your current systems together and make suggestions for upgrading to new systems that are compatible with each other when older systems are not.
Does IT-Greenville manage and/or maintain the systems they install?
Yes, IT-Greenville can and does service the systems we install. We can either remote into the system from our offices or access it by an on-site portal to update the systems and make changes.
Can IT-Greenville help me with my Security Alarm Sysytems?
Yes, IT-Greenville has skilled technicians with years of experience in Video Surveillance, Access Control, Door and Window Alarms, and much more.
The 4 Elements of Solid IT Support
Emergency IT Support
Regular maintenance and support do not prevent the unanticipated. A virus could make it past your antivirus software. A fire, flood, or other physical emergencies could compromise your system.
End-User IT Support
Even when your network is up and running properly, individual users can still run into problems. A particular workstation may be running slowly due to unintentionally installed malware.
On-site IT Support
Sometimes, hardware problems, just need a technician on-site to fix. Printers, workstations, and servers all need routine maintenance. Having the ability to call in a technician to handle these issues enables your company to plan for outages and maintenance.
Remote IT Support
Many maintenance issues can be handled remotely. Software updating, network administration, and security protocols are all issues that Remote IT Support and Services deal with on a routine basis.